Important Note
We have been getting a lot of feedback asking how to turn the sound off in the Faerie Bubbles game. You can turn off the sound by clicking on the menu button (the one marked as X) in the left top corner and then choosing 'Turn Sound Off'.

Did you forget about the Neocam? It's hasn't been updated since before Christmas. - Queen_kiari
No, actually the Neocam died on us and we are in the process of replacing it and adding it to a new computer so it will be on 24 hours a day, regardless if Adam's computer is switched on or not.

I was wondering... If for example, it is the Year of the Monkey, on Neopets could it be like the Year of the Gelert or something? - Poeticssoul
It is year six on Neopets. We do not have year of the species. You may see some greetings that say 'Happy Year of the Mynci' but they are specially designed for the Chinese New Year.

I was wondering whether you could tell the name of the new pet and show it's picture on how it will be like. - Dragonair_001
I am afraid we cannot at the moment. It is top, top secret and we promised we wouldn't show anyone.

Do I have to enter a tournament when I purchase the Battle for Meridell expansion pack? Or do only the first 50 guys or gals get them for the tournament? I really don't want to enter a tournament, because I mostly collect the cards. - Samtopia
The tournament is optional. If you want to go to one of the various locations that is running a tournament that is great. If you would rather just play on your own, that is fine to. (By the way, we did stop by one place that is having a tournament on Saturday and the trophies look very impressive!)

It seems like people under 3 months mainly win the lottery is that coincidence ? - Danisthebest167
Yes, it is completely random. This may be because new players buy lottery tickets more frequently than people who have been on the site a long time.

Hi, I'm a big TCG fan and I was just wondering, because it's not in the rule book, how many neopets you can play in each arena?? :) Thanks - gemini_freak
You can have a total of 3 Neopets, but you may have as many of your Neopets in an Arena as you like. One, two, or all three.

I was wondering, when Neoquest II starts, will we lose our NeoQuest game if we are in the middle of it? - Sefid
Nope, they are two totally different games. You do not have to complete NeoQuest in order to play NeoQuest II, and the scores are stored seperately.

Who draws the caption contests? - Kellykewang
Actually it isn't just one person. The Neopets artists take turns drawing the captions so it really depends who has inspiration on the day.

When is General Chat coming back? I NEED IT!!! - Hugspunk
I am afraid it is never coming back.

Im a big fan of Neopets and my fav. Neopet is the Lupe, but there isn't any Lupe stuff in the stores (plushies, pocket neo., shirts, ect.) - _Desert_sand_51
There should be some Lupe merchandie going on sale shortly. There is a Lupe figure in the Deluxe Meridell Pocket Neopet and there are small PVC Lupe figurines on sale too. Eventually we will have more Lupe products, keep checking the Merchandise Updates page for details.

What is Neotraks? - Johnndoe
A Neotrak is a Robot Petpet. You can buy one on the Virtupets Space Station, although they are quite rare.

Would it be possible to add a few hundred more characters to the character limit on a guild's home page? - Xodreamer114ox
I'm sure we can do that :)

How come you can't make it so that Neopets users under 13 can get their password? I have a little sister and she lost her password to her account and now, she can't feed or play with her pets. - Lord_natsumi
Unfortunately internet laws prevent us from storing contact information such as email addresses for under 13's. Without anyway to contact an under 13 we cannot give out password information.

How do you get a snot pet? - Pandalan
For now it is just through the Lab Ray, but there may be a Snot Paint Brush, it depends if Adam is feeling nice or not.

How much longer will the Neopet things be at Borders? - Hoodie45angel
They are planned to be in Borders for quite a long time. Borders are increasing the number of stores that will be stocking Neopets things and they will get different merchandise (including new petpets) in March.

Could you please tell me what the differance is between NeoQuest and NeoQuest II? - Mcbruce313
They are two totally different games with different characters, NPCs, plot lines, bad guys and dungeons. In NeoQuest you could only control one character. In NeoQuest II you can build a team of adventurers to help you survive tougher challenges.

I live is Western Washington State (near Seattle), Where I live it is so hard to find Neopets TCG (used to be able to get them at Wal-Mart and Toys 'R' US), will any other stores be carrying TCG and if so, do you know if those stores will carry them in Western Washington State? - Jackie9724
I am not sure what stores you have in Western Washington, but in SOuthern California they seem to be sold pretty much anywhere. I have seen them on sale at game/collectable shops, trading cards shops, toy shops, Target and even a petrol station!

On the packets of the TCG cards, There are three vamp looking people, who are they? - Demeter68
Ahh you must be referring to the Dark Faerie Sisters. You will be hearing more about these in the future...

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