Editorial
We got a lot of feedback about the new Pet Day Mini Mystery Capsules and we wanted to thank you all for writing in! We want to assure you, we will be more selective with where we draw inspiration from and we will not be separating important outfit pieces like the Kougra outfit. Thank you for your feedback, we are happy to listen and to improve. <3 Happy customising!
~~Miss Rainbow

Hi! I am writing today on behalf of myself and Woodland Scorchio owners everywhere. Woodland Scorchios are bugged and display as only a floating head in many areas of the site. For owners who spent a lot to paint or customise their Pet, this is so frustrating! Please help our Scorchios! ~october_jade
The Woodland Scorchio is really cool...but they don't appear beyond their head? Is this a woodland/invisible crosspaint? It's cool, but I'd like the rest of the pet on-site. ~the_academy_awards
Hello! Thank you for bringing this issue to our attention! The Woodland Scorchio has been brought back to its former glory, so please ease your frustrations! Happy customising! ~~Goldfish in Bowl
Since the beads are now becoming available for Lutari Talisman again, do you think you could please make it so we can view our Talisman? It's still stuck on Flash and can't be seen :) ~somebody325
Hello! In the meantime, you might find that the Ruffle plugin can help you to view your Talisman. Understandably, that’s not the most ideal situation, but please know our team is planning on converting this page this year so you can view your Talisman with ease! Thank you for your patience and support while we get to it, and thank you for writing in! ~~Miss Rainbow
Hi! As a coffee lover, I adore the new Depresso Espresso item. Do you think we could get a Happyccino to help cheer him up though? ~bubblely55
Hello! We think that’s a great idea! You may have seen that we’ve brought this item to reality, as we believe everyone needs a cheerful friend! ~~Adler
Happy sunny spring day. So many flora and fauna are emerging from the long winter, including the Slorg Companion. Unfortunately, it is zoned as a hat. It would get ever so much more attention if it were zoned "static" like the Faellie Companion. Any chance of that happening? ~wallythorp
Hello! Thank you for bringing this issue to our attention! We have made the rezoning fix to “static”, so you should have no issues using the item now! Happy customising! ~~Goldfish in Bowl
Kaus are my favourite species and I think they deserve some more fun wearables! I liked the noses introduced last year and it's a good start! I'd like to suggest adding wearable bells and ear tags for them too! ~slashheart
Hi there! Kaus are adorable! Thank you for the suggestions and we suggest you keep an eye… errr…ear out on upcoming releases. ~~Adler
Hi TNT, is there a reason when I feed any of the Mac and Cheese Pizzas to my Pets it tells me they ate a slice of anchovy pizza? Anchovies are gross! ~vivalldi
Hi there! How did those sneaky anchovies get in there?! You’ll be happy to know we’ve had a word with the chef, and they should no longer be appearing in the Mac and Cheese Pizzas! nom ~~Goldfish in Bowl

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