Editorial
Pretty Flower Mask is a favourite item of mine but it currently sits in the Hat zone and also restricts Glasses. I feel this limits its potential for customising and so I humbly request that the restriction be removed and the occupying zone changed to Glasses instead. Thank you so much! ~vali1987
Hello~! Thanks for writing in, this item has been rezoned to Glasses and no longer has any zone restrictions. Happy customising! :) ~~Miss Rainbow
Hello TNT. I wanted to thank you for putting Lutari Island beads in the Quest Log. There's one little problem, though. The sixteen you've added aren't the only ones! There are Green, Yellow, Blue, and Red Tongi Beads which need to be added (and made tradeable.) Please consider this, TNT, and thank you! ~triarthrus_eatoni
Hi! You’re right, we are missing a few beads, but after rummaging through our crafting drawers we haven’t been able to find them… because we’ve put them in a special place so we remember to use them later! I can’t say what exactly they’ll be used for or when we’ll be releasing them, but we do have plans to use them for something exciting in the future. In the meantime, we’re glad you’re enjoying the beads we have released! Keep collecting, fellow Lutari fans <3 ~~Jewel
Hi! The new “Ethereal Pearlescent Body Highlighter” has visual glitches when worn by my Aisha (and I assume other pets). On the animated pet lookup, a random question mark shows up, and in the static image, the wig and contacts disappear or layer incorrectly. It looks so off, which is such a shame because the highlight itself is absolutely gorgeous :( ~anikalex
Hello! We are aware there are some layering issues with this body paint and are working with our artists to fix it! Because body paints don’t function like Pet colours (hence why "Be-Gone!" items do not work with them), unforeseen visual bugs sometimes do pop up, but thank you so much for your patience as we look into it. ~~Luna
Hi! Could you fix the Tough Kau clothing set? My boy is wearing them but he doesn't look so tough without his clothes! ~slashheart
Thanks for writing in! We’ve fixed the wearable set (along with a few other ones) so your Kau is ready to mog on the rest of the herd. Moo!! ~~Luna
Hey all! I noticed that when my Xweetok tried on the new Smokey Guyliner, her eyes changed colour to blue. ~mollyscribbles
Thanks for writing in! We have fixed this issue, so the guyliner should now enhance your Xweetok’s natural eye colour 0__0 ~~Luna

Need more help?
If you have a question that you think should be answered, click here
and you can use our submission form. The most common/bizarre questions will appear here next week.
|