Please visit my pet page for my owner's whole story and the reason for her devastation.

My owner, zzanniezz, adopted me from the Pound on January 15th, 2012. I am uncared for and a lab rat because zzanniezz did not want any Neopet after losing smiley_5_2004, sloth_jnr, and monetary possessions to the intruder on her account. However, when she logged on to Neopets on January 15th, 2012, the Neopets page would not let her "explore Neopia" until she created a new Neopet or adopted one. Thus, to not add to the multitudinous unwanted pets in the Pound, zzanniezz decided to adopt a pet, which turned out to be me. I do not believe her interest in Neopets will ever compare to that of it was before, until she is reconciled with her Brucicle, smiley_5_2004. Her monetary possessions, items, and sloth_jnr can all wait when compared to smiley_5_2004. As to her other beloved pets: zzanniezz has good faith in TNT that through her reports, she will be unified with her other Neopets. TNT did a great job with the first report after zzanniezz's initial devastation was successful, and zzanniezz was met with her main, but barren account.