Surely you know of the snow that falls in winter, of the icicles that form upon the branches? Well, she is the cause of it. Ezarall, Queen of Winter. And she is quick to remind you of it. Of course, if she reminds you, you aren't likely to have the chance to disagree...

Ezarall governs the world of Merzia, a place only reached by going through the four mirror portals at the four corners of Neopia. Merzia is a world ruled by the four seasons: Summer, Spring, Winter, and Autumn. As soon as one season ends, the king or queen of that season relinquishes their rein, and the king or queen of the next begins their rein on Merzia. But Ezarall doesn't want to give up her rein of Merzia. No, the way she sees it, it's only just beginning...