Neopets HelpPassword FAQ
How do I change my password or information?
Go to My Prefs, here you can change
your password, email address and what other people can find out about you. There is a link to this
page, directly from the help section. When you are choosing a new password, try not to pick an
easy to guess one such as password or neopets. Try adding some numbers e.g happy3356. Make sure
you choose something you can remember, or write it down and keep it in a safe place.
If you are under 13 and haven't sent in the
Consent Form, we cannot allow you to enter any personal information, but you can
change your password.
Be sure to read our Golden Rules to On-line Safety
before posting any personal information about yourself.
Someone asked me for my password!
Do not give anyone your password. No member of Neopets staff will ever
ask you for it. If anyone asks you for your password, it is a scam. They are trying to
steal your account. You can see a list of the most common scams that people try on the
Wall of Shame.
If anyone asks for your password, report them using
this form and our abuse team will take
care of them. If you have told anybody your password, go to
Your Prefs and change your password