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Auction-Related Help:
Where to find the auctions?
To get to the auction, click on Shops in the yellow side bar. There are now 2 links to the auction from this page. The first is on the toolbar near the top of the page. Click on the small hammer. The other link is on the main map. It is on the right-hand side, about halfway down the picture.

How the auction works
If you have an item that you no longer want, you can put it up for auction and other people will be able to bid on your item. The person who bids the highest price receives the item. You can set a minimum price and say how long you want the auction to go on for.

How to put something up for auction
Go to shops, then click on your items. Click on the item you wish to put up for auction and a new window should pop up. Select "put up for auction" and press submit. You should now see some more options. Here you can set the minimum price you want to get for your item and how long you want the auction to last. When you have filled in these details, your item should now be put up for auction. To check on this if you go back to Your Items, you should see your item displays as "auctioned."

Can I get my item out of the auction?
Once you have put an item up for auction, you cannot get it out again. You can buy the item yourself, and then it will be returned to you when the auction is over.

How to make a bid
Click on shops and go to the auction page. Click on an item you wish to bid on. Then type in the amount of Neopoints you wish to bid for it. If you are certain, click on Place Bid and the Auctioneer will tell you if your bid has been accepted.

What if you make the highest bid?
If you make the highest bid for an item and have the funds to pay for it, then you will be sent the item as soon as the auction closes. This may take up to 24 hours to arrive, as we have thousands of auctions happening at the same time. If you do not have the money to pay for it, then the item will go to the next highest bidder.

What if someone bids more than you?
Then they have a greater chance of buying the item as long as they have the funds to afford it when the auction closes. You now have to decide if you want to try bidding even higher or if you want to wait until the auction closes and see what happens.

What if no one bids on my item?
If nobody bids on your item and the auction closes, you will get your item returned to you. This may take up to 24 hours, as we have thousands of auctions running at the same time.

How to give someone their item and collect your NeoPoints
If you have had a successful auction (i.e., someone has bid for your item and they have the funds to pay for it), the highest bidder will be sent your item and you will be sent your Neopoints. This may take up to 24 hours, as there are thousands of auctions running at the same time.