Thanks! An email has been sent to the address associated with your account. Follow the instructions to reset your password.
If you do not receive an email within the hour, please contact Customer Support.
SAFETY TIP: The email will ask you to click on a link beginning with www.neopets.com. Any emails you receive asking you to click on a link that does not begin with www.neopets.com are a scam and should be ignored or reported to the Help Centre.