View Attempt 1 of 1 Title: Module 5 Quiz Started: September 29, 2011 10:51 PM Submitted: September 29, 2011 11:06 PM Time spent: 00:15:28 Total score: 20/20 = 100% Total score adjusted by 0.0 Maximum possible score: 20 1. Which of the following statements regarding government intervention/involvement in the healthcare sector is NOT true? Student Response Value Correct Answer Feedback A. There is a broad obligation to protect the health and welfare of the population. B. The homeless population is growing rapidly. 100% C. The uninsured/underinsured population is over 45 million people and growing. D. Healthcare costs are increasing rapidly in absolute terms and relative to the gross domestic product. Score: 2/2 2. Most healthcare organizations have established HIPAA task forces. Which of the following positions lead(s) the task force? Student Response Value Correct Answer Feedback A. Compliance and/or privacy offices B. CIO C. Medical records and risk management offices D. All of the above 100% Score: 2/2 3. In what year was HIPAA passed into legislature? Student Response Value Correct Answer Feedback A. 1895 B. 1896 C. 1995 D. 1996 100% Score: 2/2 4. Which of the following statements regarding the National Library of Medicine is TRUE? Student Response Value Correct Answer Feedback A. It is not important that IM/IT leadership be familiar with NLM funding priorities. B. NLM has seven primary functions. C. A major portion of NLM's charge is helping healthcare organizations develop data systems to support clinical operations and health services research. 100% D. It is primarily funded by state governments. Score: 2/2 5. Which of the following is(are) a primary focus of public health information systems? Student Response Value Correct Answer Feedback A. Storing information about a patient's medical history, diagnoses, and treatment plans B. Supporting disease prevention and surveillance programs 100% C. Studying patterns of health and disease in populations D. All of the above Score: 2/2 6. __________ are activities involving the transfer of healthcare information for specific purposes. Student Response Value Correct Answer Feedback A. Claims B. Code sets C. Transactions 100% D. HCPCS Score: 2/2 7. The government recognizes the challenges that the healthcare industry faces regarding cost, quality, and access to care. Student Response Value Correct Answer True 100% True Score: 2/2 8. HIPAA was the first effort by government to assure the public that the privacy of medical information would be secure. Student Response Value Correct Answer False 100% False Score: 2/2 9. The healthcare industry is much like other industries in the sense that the government largely allows the market to determine costs, efficiency, quality, availability, and firm survival. Student Response Value Correct Answer False 100% False Score: 2/2 10. Which of the following statements regarding the Privacy Act of 1974 is NOT true? Student Response Value Correct Answer Feedback A. Its main focus was to protect genetic privacy. 100% B. It established key provisions to protect the privacy of patients. C. It generally prohibited disclosure of medical records but applied only to federal agencies. D. It protected all patient records with personal identifiers. Score: 2/2 View Attempt 1 of 1 Title: Module 6 Quiz Started: October 6, 2011 9:04 PM Submitted: October 6, 2011 9:24 PM Time spent: 00:19:50 Total score: 16/20 = 80% Total score adjusted by 0.0 Maximum possible score: 20 1. Data transmitted via wired media must be in analog waveform. Student Response Value Correct Answer True 0% False Score: 0/2 2. What was the first generation of programming languages? Student Response Value Correct Answer Feedback A. Machine 100% B. Natural C. Binary D. Fortran Score: 2/2 3. Point-of-care data capture is conceptually desirable, but rarely can be achieved in the current healthcare environment. Student Response Value Correct Answer False 100% False Score: 2/2 4. Which of the following criteria is most important in choosing an input device for clinical information? Student Response Value Correct Answer Feedback A. Accuracy of data entry 100% B. Speed of data entry C. User preference D. Training requirements Score: 2/2 5. Which of the following describes cellular digital packet data? Student Response Value Correct Answer Feedback A. WAN architecture 100% B. Infrared technology C. Used in Internet communication D. Transmitted on a T1 line Score: 2/2 6. On which of the following do users often base their judgment about the utility of a computer system? Student Response Value Correct Answer Feedback A. Adequacy of the application software B. Extent of interfacing required C. Total cost of implementation 0% D. Time from purchase to implementation Score: 0/2 7. Fiber-optic media provides a wider bandwidth than copper wiring and thus is more susceptible to electronic eavesdropping. Student Response Value Correct Answer False 100% False Score: 2/2 8. Software used in healthcare organizations is: Student Response Value Correct Answer Feedback A. Acquired primarily from proprietary vendors 100% B. Developed in-house for most large facilities C. Generally stable and requires only minimal modification D. Frequently customized to meet user needs Score: 2/2 9. The basic schematic of current computer hardware has little resemblance to first generation computers. Student Response Value Correct Answer False 100% False Score: 2/2 10. All distributed processing environments are decentralized. Student Response Value Correct Answer False 100% False Score: 2/2 View Attempt 1 of 1 Title: Module 7 Quiz Started: October 13, 2011 9:59 PM Submitted: October 13, 2011 10:11 PM Time spent: 00:12:00 Total score: 20/20 = 100% Total score adjusted by 0.0 Maximum possible score: 20 1. The main purpose of ______________ is ensuring that computer resources are available when users need them. Student Response Value Correct Answer Feedback A. Financial management B. Configuration management C. Availability management 100% D. Incident management Score: 2/2 2. The main goal of _______________ is to restore service to end users as quickly as possible. Student Response Value Correct Answer Feedback A. Problem management B. Change management C. Configuration management D. Incident management 100% Score: 2/2 3. Within incident management there are three levels of support services. Which of the following options correctly matches level and the type of help provided at that level? Student Response Value Correct Answer Feedback A. First level-requires a lot of expertise and training; may require a technician to go physically to the user's location Second level-handles the most routine, recurring incidents, such as resetting a user's pass Third level-handles the most difficult and unique problems and often must perform deep root-cause analysis B. First level-handles the most routine, recurring incidents, such as resetting a user's pass Second level-requires a lot of expertise and training; may require a technician to go physically to the user's location Third level-handles the most difficult and unique problems and often must perform deep root-cause analysis 100% C. First level-handles the most routine, rcurring incidents, such as resetting a user's pass Second level-handles the most difficult and unique problems and often must perform deep root-cause analysis Third level-requires a lot of expertise and training; may require a technician to go physically to the user's location D. First level-handles the most difficult and unique problems and often requires deep root-cause analysis Second level-handles the most routine, recurring incidents, such as resetting a user's pass Third level-requires a lot of expertise and training; may require a technician to go physically to the user's location Score: 2/2 4. Which of the following statements concerning IT service desks is NOT true? Student Response Value Correct Answer Feedback A. They are often a stressful place for staff to work. B. They represent the face of the IM/IT department. C. IT service desks address only malfunctions and incidents. 100% D. In hospitals or healthcare service organizations, there are typically three different types of IT service desks-decentralized, centralized, and virtual. Score: 2/2 5. The main goal of _______________ is to ensure that either new software or new hardware being added to a live environment has been built and tested to ensure that it is put into service without causing negative impact. Student Response Value Correct Answer Feedback A. Problem management B. Incident management C. Release management 100% D. Configuration management Score: 2/2 6. The main goal of _______________ is to minimize the adverse effect of incidents and problems on the business that are caused by errors in the infrastructure and to prevent the occurrence of incidents, problems, and errors proactively. Student Response Value Correct Answer Feedback A. Problem management 100% B. Change management C. Release management D. Configuration management Score: 2/2 7. Which of the following is NOT one of the five sub-processes of configuration management? Student Response Value Correct Answer Feedback A. Verification and audit B. Identification C. Status accounting D. None of the above 100% Score: 2/2 8. Which of the following elements is NOT one of the four main elements that root cause analysis is composed of? Student Response Value Correct Answer Feedback A. Data collection B. Gap analysis 100% C. Identification D. Causal factor charting Score: 2/2 9. Approximately percent of the time, first-level and second-level IT service desk technicians should be able to find permanent solutions and answers to questions, and devise temporary fixes. Student Response Value Correct Answer Feedback A. 5 B. 50 C. 75 D. 95 100% Score: 2/2 10. All IM/IT departments are required to have service-level agreements between the IM/IT department and specific sets of customers. Student Response Value Correct Answer False 100% False Score: 2/2 View Attempt 1 of 1 Title: Module 8 Quiz Started: October 20, 2011 3:10 PM Submitted: October 20, 2011 3:29 PM Time spent: 00:19:05 Total score: 14/20 = 70% Total score adjusted by 0.0 Maximum possible score: 20 1. Which of the following are sets of software programs with specific functionality? Student Response Value Correct Answer Feedback A. Applications 100% B. Languages C. Matrices D. Bundles Score: 2/2 2. Which of the following describes a PACS system? Student Response Value Correct Answer Feedback A. Radiology application 100% B. Pharmacy application C. Error audit tracking program D. Order entry program Score: 2/2 3. Which of the following caveats should be considered in "going filmless"? Student Response Value Correct Answer Feedback A. Long-term stability of digital media 100% B. Initial cost of storage medium C. Data integrity D. Managing access control Score: 2/2 4. Which of the following features is a key attribute of point-of-care systems? Student Response Value Correct Answer Feedback A. Real-time information updating 100% B. Batched data entry C. Centralized system access D. Improved data security Score: 2/2 5. Which of the following BEST describes enterprise resources planning systems? Student Response Value Correct Answer Feedback A. Bundled applications 100% B. Point-of-care systems C. Decision models D. Clinical systems Score: 2/2 6. Financial information systems perform all of the following functions EXCEPT: Student Response Value Correct Answer Feedback A. Inventory control 100% B. Patient accounting C. Investment monitoring D. General ledger Score: 2/2 7. The largest segment of a healthcare organization's operating budget is attributable to which of the following? Student Response Value Correct Answer Feedback A. Employee salaries and benefits B. Pharmaceuticals and durable medical equipment C. Liability insurance and risk management 0% D. Recruiting, training, and staff development Score: 0/2 8. Resource utilization systems contribute MOST to which of the following? Student Response Value Correct Answer Feedback A. Cost containment initiatives 100% B. Quality initiatives C. Inventory control D. Supplier management Score: 2/2 9. Which of the following items generates alternative diagnoses proposed by clinical decision systems? Student Response Value Correct Answer Feedback A. Inference engine B. Alert system C. Formulary repository D. Patient-specific data 0% Score: 0/2 10. Which of the following describes computer-assisted medical instrumentation? Student Response Value Correct Answer Feedback A. Is used for both data capture and data display B. Has limited application beyond routine monitoring, such as monitoring of vital signs 0% C. Is a passive technology used primarily in the clinical laboratory D. Requires hard-wired configuration Score: 0/2 View Attempt 1 of 1 Title: Module 9 Quiz Started: October 27, 2011 9:51 AM Submitted: October 27, 2011 10:05 AM Time spent: 00:14:46 Total score: 20/20 = 100% Total score adjusted by 0.0 Maximum possible score: 20 1. As estimated by the Institute of Medicine, how many patients die each year as a direct result of errors made in the course of their care? Student Response Value Correct Answer Feedback A. 98,000 100% B. 99,000 C. 100,000 D. 198,000 Score: 2/2 2. Which of the following terms refers to the ability to make sense of a situation more accurately? Student Response Value Correct Answer Feedback A. Data warehousing B. Sensemaking 100% C. Knowledge management D. Data mining Score: 2/2 3. Which of the following statements concerning knowledge management is NOT true? Student Response Value Correct Answer Feedback A. Knowledge management practices seek to leverage as much of the information and knowledge that exists within and beyond an organization. B. Knowledge management is the organizational practice of deliberately building, renewing, and applying relevant intellectual assets to maximize an enterprise's effectiveness. C. Knowledge can be found only in explicit form-databases, spreadsheets, presentation slides, and so forth. 100% D. Many industries are using knowledge management successfully, particularly industries that gain from reusing knowledge or quickly leveraging new discoveries into new products and services. Score: 2/2 4. By focusing attention on the data and information that truly matters in a given situation, leading healthcare organizations are taking steps systematically and deliberately to reduce the information load on caregivers and make quality decisions easier. Through which of the following methods do they primarily accomplish this task? Student Response Value Correct Answer Feedback A. Baking-in knowledge B. Excellence in data warehousing C. Excellence in data warehousing, data mining, and analytics D. Baking-in knowledge; and excellence in data warehousing, data mining, and analytics 100% Score: 2/2 5. Which of the following is(are) an example of a workflow? Student Response Value Correct Answer Feedback A. Assessment of a patient's condition in the emergency room B. The process of admitting a patient to the hospital C. A patient appointment in an outpatient clinic D. All of the above 100% Score: 2/2 6. Into which of the following must data be aggregated to facilitate analysis in continuous process improvement efforts? Student Response Value Correct Answer Feedback A. Data warehouse 100% B. Knowledge management database C. Information warehouse D. Analytics database Score: 2/2 7. Which of the following is(are) a database application that looks for hidden patterns in large groups of data? Student Response Value Correct Answer Feedback A. Data mining 100% B. Analytics C. Data warehouse D. All of the above Score: 2/2 8. What are the types of baked-in knowledge? Student Response Value Correct Answer Feedback A. Alerts and reminders B. Alerts, reminders, evidence, and order sets C. Alerts, reminders, evidence, order sets, and automatic billing codes 100% D. Alerts, reminders, evidence, order sets, automatic billing codes, and data warehouses Score: 2/2 9. Medical knowledge is expanding exponentially, making it virtually impossible for a physician to stay abreast of the latest medical information. Student Response Value Correct Answer True 100% True Score: 2/2 10. Placing knowledge directly within the workflow creates an organizational system that will maximize quality decision making, reduce medical errors, and significantly increase the quality of care provided to patients. Student Response Value Correct Answer True 100% True Score: 2/2 View Attempt 1 of 1 Title: Module 10 Quiz Started: November 3, 2011 10:03 AM Submitted: November 3, 2011 10:15 AM Time spent: 00:12:18 Total score: 18/20 = 90% Total score adjusted by 0.0 Maximum possible score: 20 1. Walker and colleagues (2005) estimate that Healthcare Information Exchange and Interoperability (HIEI) may generate upwards of __________ billion in savings to the U.S. healthcare system once it is fully implemented. Student Response Value Correct Answer Feedback A. $66 B. $77 100% C. $88 D. $99 Score: 2/2 2. Which of the following answers is NOT one of the five features that makes today's challenges different from challenges in the past, according to Slocum and Adams (2007)? Student Response Value Correct Answer Feedback A. New medical technologies and treatments B. Aging and overweight populations C. Increase of production 100% D. Diseases that are more expensive to treat Score: 2/2 3. Which of the following sequences regarding the key steps to using formal methods of cost evaluation is CORRECT? Student Response Value Correct Answer Feedback A. Identify study objectives; specify alternatives; framework for analysis; measure benefits; measure costs; lifecycle and discounting; uncertainty; equity B. Identify study objectives; specify alternatives; framework for analysis; measure costs; measure benefits; lifecycle and discounting; uncertainty; equity 100% C. Identify study objectives; framework for analysis; specify alternatives; measure benefits; measure costs; lifecycle and discounting; uncertainty; equity D. Identify study objectives; framework for analysis; specify alternatives; measure costs; measure benefits; lifecycle and discounting; uncertainty; equity Score: 2/2 4. Of the eight steps in question #5, which puts the technology into the broader systems context? Student Response Value Correct Answer Feedback A. Uncertainty B. Specify alternatives C. Equity D. Framework for analysis 100% Score: 2/2 5. Of the eight steps in question #5, which examines who receives the costs and benefits? Student Response Value Correct Answer Feedback A. Equity 100% B. Measure costs and benefits C. Lifecycle and discounting D. Framework for analysis Score: 2/2 6. Investments applied to the __________ level have the greatest chance of success. Student Response Value Correct Answer Feedback A. Operational 100% B. Administrative C. Strategic planning D. None of the above Score: 2/2 7. __________ management ensures that IM/IT investments deliver outcomes at reasonable costs while also managing associated risk. Student Response Value Correct Answer Feedback A. Risk B. Investment 100% C. Portfolio D. Cost Score: 2/2 8. Which of the following options is one of the ten commandments particularly important to IM/IT value, as proposed by Bates et al. (2003)? Student Response Value Correct Answer Feedback A. Simple interventions work best B. Monitor impact, get feedback, and respond C. Speed is everything D. All of the above 100% Score: 2/2 9. The U.S. healthcare system is on track to transition from a system with an emphasis on balancing stakeholder value across dimensions to a system that emphasizes individual value and cost containment. Student Response Value Correct Answer True 0% False Score: 0/2 10. Two fundamental impediments to maximizing IM/IT value are interdependence and documentation. Student Response Value Correct Answer True 100% True Score: 2/2 View Attempt 1 of 1 Title: Module 1 Quiz Started: September 1, 2011 10:52 AM Submitted: September 1, 2011 11:11 AM Time spent: 00:19:15 Total score: 20/20 = 100% Total score adjusted by 0.0 Maximum possible score: 20 1. According to Gauthier and Serber (2005), approximately how many people in the United States are uninsured? Student Response Value Correct Answer Feedback A. 46 million 100% B. 64 million C. 46 billion D. 64 billion Score: 2/2 2. What was one of the main purposes of the first computer systems? Student Response Value Correct Answer Feedback A. Performing financial transactions 100% B. Sending personal communications (i.e., e-mail) C. Documenting patient medical information D. Creating media presentations for meetings Score: 2/2 3. If the trend of health spending continues to increase, the quality of care for even the best-insured Americans will be threatened. Student Response Value Correct Answer Feedback A. True 100% B. False Score: 2/2 4. What is a leading cause of adverse health consequences and greater cost burden on society as a whole? Student Response Value Correct Answer Feedback A. High-tech treatment options B. Invasive procedures in outpatient settings C. Trauma related to chemical dependence D. Medical errors 100% Score: 2/2 5. What was the highest-priority item identified by respondents to the 17th HIMSS Annual Leadership Survey? Student Response Value Correct Answer Feedback A. Upgrading information security B. Evidence-based medicine C. Upgrading and improve clinical information systems 100% D. Cost containment Score: 2/2 6. Enhanced websites sponsored by healthcare organizations are being used for all of the following reasons EXCEPT: Student Response Value Correct Answer Feedback A. Provision of consumer health information B. Marketing and promotion C. Employee recruitment D. Disclosure of patient information 100% Score: 2/2 7. Interoperability, the ability of health information systems to work together within and across organizational boundaries, is a vital movement for the development of standards. Student Response Value Correct Answer Feedback A. True 100% B. False Score: 2/2 8. Which of the following statements concerning HIPAA (Health Insurance Portability and Accountability Act of 1996) is NOT true? Student Response Value Correct Answer Feedback A. HIPAA allows individuals who change or lose jobs to maintain health insurance coverage for a certain amount of time. B. HIPAA compliance has always been voluntary 100% C. HIPAA pays the cost of medical care under a variety of federal programs, including Medicare and Medicaid. D. The final rules for HIPAA compliance took effect in April 2001. Score: 2/2 9. Which of the following dimensions is NOT one of Davis's (2004) six domains of quality from the perspective of the patient? Student Response Value Correct Answer Feedback A. Timeliness B. Safety C. Effectiveness D. Comfort 100% Score: 2/2 10. Which of the following is NOT one of the major priorities in system development? Student Response Value Correct Answer Feedback A. Support for consumers through development of home applications B. Interoperability among systems C. Protection of information security/HIPAA compliance D. Disuse of wireless devices to improve data entry and access 100% Score: 2/2 View Attempt 1 of 1 Title: Module 2 Quiz Started: September 8, 2011 8:31 PM Submitted: September 8, 2011 8:46 PM Time spent: 00:15:01 Total score: 18/20 = 90% Total score adjusted by 0.0 Maximum possible score: 20 1. Which of the following statements regarding systems analysts and computer programmers is TRUE? Student Response Value Correct Answer Feedback A. Systems analysis requires broad-based skills that computer programmers often do not have. 100% B. Computer programming requires broad-based skills that systems analysts often do not have. C. Analysts often have a narrower orientation and are skilled in the technical tasks of software development and maintenance. D. Programming is a highly creative process. Score: 2/2 2. Staffing for IM/IT has grown rapidly in recent years and appears to be continuing to increase. Student Response Value Correct Answer True 100% True Score: 2/2 3. Which of the following reasons is NOT an appropriate answer for why many healthcare organizations have assigned the responsibility for information management and communications to the chief information officer (CIO)? Student Response Value Correct Answer Feedback A. Regulatory reporting requirements B. An increasing importance of clinical information systems C. Chief financial officer's assumption of too many duties/responsibilities 100% D. Use of information in strategic planning and decision support Score: 2/2 4. What is the current key driver of IM/IT costs? Student Response Value Correct Answer Feedback A. Hardware and software costs B. Office supply costs C. Labor costs 100% D. Equipment costs Score: 2/2 5. According to Hook and colleagues (2006), what is(are) the most frequently identified technology(ies) that individuals plan to implement in the next two years? Student Response Value Correct Answer Feedback A. Personal digital assistants B. Sign-on/identity management technology C. Speech recognition D. All of the above 100% Score: 2/2 6. Communication between CIOs and CEOs is not important because the CIO is an executive level position and he or she can fully handle his or her department responsibilities. Student Response Value Correct Answer False 100% False Score: 2/2 7. Which of the following selections is NOT one of the major potential dangers and risks to the organization and CIO leading outsourcing initiatives? Student Response Value Correct Answer Feedback A. Low costs associated with vendor fees and profit structure B. Employment of contractors who do not understand the operation and culture of healthcare organizations C. Too much dependence on vendors and the possibility that a critical contractor could go bankrupt or change business direction 0% D. None of the above Score: 0/2 8. The CIO position is usually not the first job that person holds out of school. Student Response Value Correct Answer True 100% True Score: 2/2 9. Which of the following selections below is NOT one of the major potential benefits of outsourcing? Student Response Value Correct Answer Feedback A. Reduction in the time required to implement new applications B. More flexibility in meeting changing requirements and adopting new technology C. Reduction of in-house staffing requirements D. None of the above 100% Score: 2/2 10. The CEO sets the vision or direction of IM/IT in most cases, and the CIO must actively support the CEO's initiatives. Student Response Value Correct Answer False 100% False Score: 2/2 View Attempt 1 of 1 Title: Module 3 Quiz Started: September 15, 2011 11:13 AM Submitted: September 15, 2011 11:28 AM Time spent: 00:15:41 Total score: 18/20 = 90% Total score adjusted by 0.0 Maximum possible score: 20 1. Information must contain information, not just raw data; must be relevant, unbiased, and timely; and should be performance targeted and cost effective. Student Response Value Correct Answer Feedback A. True 100% B. False Score: 2/2 2. The three groups of systems that compose the functioning of healthcare organizations are mechanical, human, and man-machine. Which of the following selections correctly matches each term with its respective description or example? Student Response Value Correct Answer Feedback A. Mechanical-automated equipment Human-organized relationships Man-machine-heating and cooling B. Mechanical-heating and cooling Human-automated equipment Man-machine-organized relationships C. Mechanical-automated equipment Human-heating and cooling Man-machine-organized relationships D. Mechanical-heating and cooling Human-organized relationships Man-machine-automated equipment 100% Score: 2/2 3. Which of the following descriptions concerning software development is TRUE? Student Response Value Correct Answer Feedback A. Historically, most hospitals relied primarily on software packages purchased from commercial vendors; nowadays, most hospitals employ a staff to develop computer applications in house. B. Historically, most hospitals employed a staff to develop computer applications in house; nowadays, most hospitals rely primarily on software packages purchased from commercial vendors. 100% C. Hospitals have always relied primarily on software packages purchased from commercial vendors. D. Hospitals have always employed a staff to develop computer applications in house. Score: 2/2 4. What is the main goal of Health Level-Seven (HL7)? Student Response Value Correct Answer Feedback A. Developing a cost-effective approach to system connectivity 100% B. Developing a generally accepted set of standards to enable and support widespread interoperability C. Developing specifications for transactions involving the processing of health insurance claims D. Developing standards specific to coding and reimbursement Score: 2/2 5. Healthcare organizations must consistently apply their IM/IT plan across their multiple operating units. Student Response Value Correct Answer True 100% True Score: 2/2 6. Stacey and Skinner (2005) argue that aligning IM/IT strategy with overall organizational strategy involves three essential elements for success. In what order should these three elements occur? Student Response Value Correct Answer Feedback A. Align purpose Develop goals and tactics Share responsibility and accountability for achieving the ends 100% B. Develop goals and tactics Align purpose Share responsibility and accountability for achieving the ends C. Develop goals and tactics Share responsibility and accountability for achieving the ends Align purpose D. Align purpose Share responsibility and accountability for achieving the ends Develop goals and tactics Score: 2/2 7. A good way to describe a(n) _______________ is by comparing it to a thermostatic control system for the automatic heating and cooling of a building. Student Response Value Correct Answer Feedback A. Cybernetic system 100% B. End-user computing system C. Strategic planning D. Systems theory Score: 2/2 8. Which of the following terms describes the use of common codes and data definitions for electronic information exchange across an organization? Student Response Value Correct Answer Feedback A. IT governance B. Systems theory C. End-user computing D. Data compatibility 100% Score: 2/2 9. Which of the following statements about systems theory is NOT true? Student Response Value Correct Answer Feedback A. It provides the conceptual foundation on which the development of information systems is based. B. Interest in systems theory developed post-Word War II, focusing first on the social sciences and then on the physical sciences. 100% C. Healthcare managers should understand it so they can appreciate how information systems function in their organizations. D. It concentrates on examining a process in its entirety, rather than focusing on the parts, and relates the parts to each other to achieve total system goals. Score: 2/2 10. Development of a consistent, integrated master plan for IS development is essential. Who should take direct responsibility for organizing the planning effort? Student Response Value Correct Answer Feedback A. CFO B. IS steering committee 0% C. CIO D. CEO Score: 0/2 View Attempt 1 of 1 Title: Module 4 Quiz Started: September 22, 2011 7:21 PM Submitted: September 22, 2011 7:40 PM Time spent: 00:19:34 Total score: 16/20 = 80% Total score adjusted by 0.0 Maximum possible score: 20 1. Organizations should consider standardizing a set of project and portfolio management tools to synchronize their processes and business rules. Student Response Value Correct Answer True 100% True Score: 2/2 2. Why is critical path analysis important? Student Response Value Correct Answer Feedback A. It provides a forecast of the longest possible time needed to complete the overall project. B. It provides a forecast of the shortest possible time in which the overall project can be completed. 100% C. It shows which tasks must be completed before beginning additional tasks. D. It shows which tasks can be worked on in harmony with one another. Score: 2/2 3. In which stage of the IT Portfolio Management Model did Jeffrey and Leliveld (2004) find 54 percent of organizations? Student Response Value Correct Answer Feedback A. Ad hoc B. Defined C. Managed 100% D. Synchronized Score: 2/2 4. A(n) _____________'s greatest contribution is in providing strategic views into the projects the organization is working on to benefit IT governance decision making. Student Response Value Correct Answer Feedback A. IT portfolio dashboard 100% B. Program C. Critical path analysis D. PMO Score: 2/2 5. According to Hunter and Ciotti (2006), what is the greatest cause of project failure? Student Response Value Correct Answer Feedback A. Poor planning B. Poor leadership C. Poor development D. Poor execution 100% Score: 2/2 6. Which of the following statements correctly match leaders and types of projects? Student Response Value Correct Answer Feedback A. Clinical application projects-influential stakeholder within the clinical leadership of an organization Business application projects-CIO or one of the CIO's key directors Infrastructure projects-influential business stakeholder B. Clinical application projects-influential stakeholder from within the clinical leadership of an organization Business application projects-influential business stakeholder Infrastructure projects-CIO or one of the CIO's key directors C. Clinical application projects-influential business stakeholder Business application projects-influential stakeholder within the clinical leadership of an organization Infrastructure projects-CIO of one of the CIO's key directors 0% D. Clinical application projects-CIO or one of the CIO's key directors Business application projects-influential business stakeholder Infrastructure projects-influential stakeholder within the clinical leadership of an organization Score: 0/2 7. In which of the following project management knowledge areas should individuals know how to plan purchasing and contracting? Student Response Value Correct Answer Feedback A. Procurement management 100% B. Cost management C. HR management D. Scope management Score: 2/2 8. Organizations that put in place program management capabilities have moved beyond simply managing the interrelationship between projects and preexisting applications and systems to managing individual projects. Student Response Value Correct Answer True 0% False Score: 0/2 9. Individual projects or application programs should not be managed in silos but in a professional PMO focused on achieving envisioned benefits. Student Response Value Correct Answer True 100% True Score: 2/2 10. In which of the following project management knowledge areas should individuals know how to manage stakeholders and report performance? Student Response Value Correct Answer Feedback A. Risk management B. Time management C. Quality management D. Communications management 100% Score: 2/2