Some Frequently Asked
Questions:
1) How many NPs (neopoints) do you have?
This is almost like asking another person how much money they have in their savings account at the bank. It's a personal question, and I choose to keep the answer to this question to myself.
2) How can I make my shop more successful?
First of all, Keep your shop well-stocked and filled! This might sound obvious, but there's a lot of shops on the site that sit empty for long periods of time. People will stop going to those shops and instead will go to the shops that have items in them.
Advertise Your Shop:
Word of mouth is your best advertising source--what others say about you as a seller, and what they say about your shop and how you manage your shop. Not sure what people think? You can ask others for their opinions, or you can answer (to yourself) the following questions below.
Are you honest? Do you keep your word to people? Do you answer your Neomail? and if yes, then do you answer your mail in a polite, timely and respectful manner? How well do you respond to complaints or criticism that you might receive? Do you treat the less wealthier people on the site the same as you treat the people who are rich; In other words.. Are you fair?
Do you take time to answer questions?
Players will refer their friends, relatives, other neofriends, and new players etc. to your
shop, if they see that you are treating them respectfully and fairly.
Boards: Shop Ad Section: It's free and it is fast. Use the shop ad section of the Neoboards to inform people that you have just restocked, or that you are having a sale! Invite potential customers to come and
visit your shop, and then to make things easier, you might want to paste your shop link URL (address)right under your brief ad. Then watch as some new customers head on over!
Exchange links with other sellers.
Link to as many shops as you can, and make sure that if someone lists your shop link on their page, that you return the favor by also listing their shop on your page. If you don't know how to link, the Help section on Neopets has instructions on how to use HTML to do this.
3) Is it better to have a big shop, a small shop or a medium-sized shop?
That depends upon what you are selling, and how much time you can invest on managing it and restocking it, and a lot of it has to do with each individual's personal taste and preference.
A bigger shop doesn't necessarily make a shop any better (or any worse) than a smaller shop, and some bigger shops can lose sales when frustrated buyers, waiting for long periods of time for the shop page filled with to load,
decide to head elsewhere for a faster transaction. Music, too many graphics and/or items, and slow loading backgrounds and other features can slow things down, and if this is the case with your own shop, and your shop is slow to load, then you might want to simplify
things a bit, and perhaps remove some of these features I just mentioned.
Please note--**Dark backgrounds that hide prices are a big way to LOSE customers. Nobody likes playing the "click to see the price" routine or waiting forever for the price to appear. Be up front with your customers by allowing your prices to be able to be viewed easily and seen
clearly.
