Akaunts' UNOFFICIAL Guide to Neopets Account-Keeping |
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This guide will help you understand what is and isn't allowed when you have more than one Neopets account. In case of any questions about whether something is allowed, I suggest that you err on the side of caution. If you've put a lot of time and energy into creating nice accounts on Neopets, don't risk them.
How Many Neopets Accounts Can I Have?
You are allowed up to 5 accounts.
You should pick ONE (1) and only one account to consider your Main account, and do all earning of NPs there. This account can do anything and everything on Neopets. Well, of course I mean everything that's within the rules - no spamming, scamming, etc!
You can also pick ONE (1) to be a Guild account.
All other accounts are considered Side Accounts. You can change which account is considered your main. For more on this, see the section on Switching Mains.
Any rule-breaking on one of your accounts can affect all of the others. In other words, TNT can and will freeze them all!
You should use the same email address for all your accounts if possible, but TNT has stated it's okay to use more than one if needed. Even if you're using different emails, you must follow all the other rules for multiple accounts. Refs: Editorial 271, Editorial 281, Editorial 307, Ed 347, Ed 370.
Note: if you play Petpet Park, your accounts there are Neopets accounts and you may have only 5 total accounts INCLUDING any you create for that. Ref: Editorial 287
How many Neopets can I have?
You can have up to 4 Neopets on each account. To keep down the automated "pound snatching", only accounts that are 4 months old can adopt most painted, limited edition, or high level pets. Here's a list of the rules for pet adoptions.
You can create pets from any account, whether it's a side account or main account. Ref: NT Editorial 260
You can transfer pets (with their petpets and petpetpets, if they have them) freely between your accounts using the Transfer option in the pound. You can also use the Abandon and Adopt features to do this but you take a big risk of losing the pet. And anyone who catches it in the middle is NOT obliged to give it back to you! You are allowed to lend pets from side accounts.
References:
official Pound FAQ which mentions side accounts
Xay,
Draktinia
Editorial 387 (lending)
May I send items and NPs between accounts?
YES, you may transfer NP and items among your accounts with gifts and trades. If you happen to receive items on your alternate accounts as gifts or through random events, it's okay to send them to your main account. Remember not to EARN any NPs or items on other accounts though.
To transfer NPs, set up a trade with an item (usually a cheap "junk" item is used). From the other account, offer an item and NPs.
References: Editorial 220 (randoms), Editorial 271 (only 1 main, even if they don't share items), Editorial 309 (why only earn on main), Editorial 388 (sending paint brush), Editorial 394 (randoms on birthday)
Can I use my own account as the Referral Account when creating sides?
No. You ARE allowed to post your referral link from your main account for others to use when creating side or guild accounts, but you may NOT use your own account and take credit for creating more sides. References: Editorial 307, Editorial 348
Also, since you can earn NPs and items for referrals, you should ONLY give out the referral link for your MAIN account, never for sides or guild accounts.
This is probably to stop people from creating sides just to get the referral credits. If you don't have a friend or guild member that you'd like to credit when creating a new account, I'd be happy to have you use my referral link.
Can I have more than one Gallery?
YES, you may have galleries on any and all accounts since you don't earn NP through
galleries. Just make sure that the items are purchased with NPs made on your main account and sent
there, not earned on that account.
Ref: Ed 346
YES, you may have Neohomes on any and all accounts since you don't earn NP from them.
Again, you must earn the NPs and purchase furniture and other items for your
Neohome on your main account.
Editorial 306,
Editorial 354.
Editorial 395.
NO, you may NOT run shops on side accounts.
If you already have a shop on a side
account, there is no way to delete it.
Just leave it empty and don't sell anything in it.
Some people suggest that you
put "Shop Closed" in the description part of it so TNT
can see at a glance that it is shut. I'm sure they'll check its contents anyway
if they have reason to look at your accounts, so I doubt it matters but it certainly can't hurt.
Oh, and empty means empty - you should not put ads there for your main shop either.
Ref:
Ed 306,
Ed 353
YES, you MAY have an active shop on your guild account. Just remember not to send
NPs back to your main from there. And clearly label the account as a Guild Account.
NO! You may NOT play ANY games on side accounts OR guild accounts.
This includes Flash games, non-Flash games, Sponsor games, Lenny Conundrum, Stock
Market, Better Than You, Qasalan Expellibox, Key Quest, and
everything else that appears under the Games area.
It also includes turning in Treasure Maps and World Challenge Maps.
This has been said by TNT so many times that I could list a dozen or more references, but
here are some:
Editorial Issue 223,
Issue 298,
Issue 333,
Issue 343 - Expellibox,
Issue 356,
Issue 354,
Issue 393 (not for any reason)
The only exception is the Secret laboratory Ray, which appears in the Games-Puzzles.
It does give an NP prize when you first put it together, but that's far less than
the cost of the pieces. TNT has confirmed that this is ok in the Editorials Issue 222 and
issue 268 and
issue 280.
NO! You may NOT do "dailies" or "freebies" from side OR guild accounts.
This includes Snowager, Turmaculus, all the Wheels, Fruit Machine, Tombola,
Test Your Strength, Money Tree, Rubbish Dump, Scratchcards, Grumpy Old King,
Wise Old King, Treasure of the Black Pawkeet, SymolHole, Fishing, Advent Calendar
Omelette, Jelly, Deserted Tomb, Lunar Temple, Meteor Crash Site,
and anything else that can give you NPs or saleable items.
References (from many on this topic): The exceptions are free feeding and healing for your pets. So you may visit:
You may also visit places that don't give NPs or items, like the Island Mystic, Neopian Haiku, or
Count Von Roo.
Reference 1,
Reference 2 (Von Roo),
Ref 3 - Soup Faerie
You MAY collect the Newbie Pack that you get on each account. This is a
one-time gift to welcome the Neopets on that new account.
Ref: Editoral Issue 249
and
Issue 278. You MAY feed Kadoaties from any account. Ref:
Editorial - Issue 234.
You CAN buy NC Cash and purchase NC Mall items from side accounts, and you can also redeem NC Mall gift cards there, even though
you receive an item for that.
The Mall items can't be resold for profit, and they can't be
bought on your main and transferred.
Any items from redeeming a card should be sent to your main if you want to sell or trade them.
References: Go into the NC Mall
and click at the top on Help - FAQ (look under
Account Inquiries for the question " Can I transfer my Neocash to a different account that I own?). Also see
Editorial 325.
You can't split the neocash from one card across multiple accounts. See
Issue 328.
For Neocash giveaways, you can collect them on side accounts ONLY if there are no regular items involved.
So, yes, you MAY collect your free 150 NC on each new account! See the
NC Mall FAQ and
Editorial 358.
It was allowed to collect the Canadian Burger King items from 2008 on side accounts because that only gave Neocash items.
You may NOT collect holiday gift bags (Valentines, Halloween, Spring Toy Neggs) which contain regular NP items from your side accounts.
See Editorial 386.
Yes. You may not earn NPs on your side or guild accounts but if you have NPS on them
(typically sent from your
main account with the trading post),
you may have a bank account to store them in. That keeps them safe from the
Tax Beast and similar calamitous Random Events.
You may not collect interest on side accounts.
References: You will be logged out, and your login page will show the reason your account was
frozen.
Ref: NT Issue 284,
NT Issue 283
If your main account is suspended, WAIT for the suspension to end and do NOT
use an alternate account to earn NP.
See Editorial Issue 234,
Issue 300, and
Issue 310.
I believe you may use neomail, the message boards and
any other activities that you could normally do from your alt.
If your account(s) are frozen, your pets, items, and NP on those accounts become frozen too.
They still exist, but you can't do anything with them.
If you believe you were not breaking the rules,
you may be able to discuss this with TNT. See
Editorial 276,
Editorial 246,
Editorial 21,
Ed 345,
Ed 348
If you're frozen permanently on just one account (unlikely, but it could happen),
you may
switch to using a side account
as your main. Just make sure to obey the rules from now on!
When your account is frozen, your pets and items are not removed - they just sit
around (at least for quite a while - TNT has occasionally purged old frozen accounts).
If you believe your account was frozen unfairly, you may contact TNT and request a review.
They've stated many times that freezing is reviewed individually by monitors before
being done, so I suspect that it's
not too common to successfully get back an account unless it's because you were scammed or hacked.
If all your accounts (or your only account) were frozen for minor rule breaking,
you may create a new account and play IF you stick within the rules. For major
rule-breakers, or repeated offenses, TNT may freeze you as soon as they can tell
it's you.
Refs: Editorial 268,
Editorial 300.
Frozen accounts count against the limit of accounts on one email address, but not against the total count of side accounts
that you are allowed.
See Editorial 328.
STOP! Do NOT do this - it's against the rules!
Odds are that your other accounts, and theirs, will get frozen.
Refs: Account FAQ, and
NT Issue 284
You can only have one guild account per guild.
That account should
be the Guild leader of your guild. If a guild changes leaders, close the existing
account and have the new leader open a new guild account.
(Or you could turn the old guild account into a side account by emptying the store
and changing the user name - but that seems a little risky to me.)
Make sure your guild account is marked clearly in the User Name field.
A notation in the shop or user lookup wouldn't hurt, also, if you have them.
Your guild account MAY have a shop, and may earn profits from that, the trading
post, and auctions.
Other that those, it needs to obey all the rules for
side accounts - no games or freebies, no voting, etc. And since you can be earning
NPs on this account, do NOT send them freely to your main or other accounts. Just
use them for guild purposes.
References: T&Cs (see #6),
Guild FAQ,
Editorial 229,
and Editorial 243.
Remember, too, that guilds cannot have contest or giveaways - at all! This includes Newbie packs.
There are lots of other rules about what guilds can and cannot do, and I'm not going to try to list them all because that's a subject for another guide. Here are some
good references about guild rules:
NO, you may NOT share any account!! Account sharing is against the rules.
References: Account FAQ,
NT Editorial 271,
Editorial 356.
Do NOT go searching for low priced items from
an alternate account. Sniping, as it's often called, is an activity done for profit.
There are differing opinions on this, but I recommend that you do NOT do this
to get around a Shop Wizard Ban (the commonly
used term for when Shop Wizard says you've done too many searches and you should come
back in xx minutes). In general, if the Neopets site is telling you that you've reached
a limit, it's better not to find a way around it - just wait.
TNT frowns on using Shop Wizard and Super Shop Wizard from side accounts
when you've gotten a faerie quest on your main account, but hasn't banned it.
See NT Editorial 285.
It's usually not hard to find someone else to look up items for you. Just go
create a post on the Quests board. Be polite and state the (correctly spelled) name of
the item you need. There are helpers who'll post a Shop Wizard
lookup for you. If there aren't any helpers online or they're busy and can't
get to you quickly, don't worry - there are no time limits on random quests. Wait
patiently, or come back later and try again.
You may NOT restock (buy from Neopets shops) on your side or guild accounts.
Restocking is done for profit.
References: And, yes, this still holds even if you're RS Banned on your main account. Reference: NT Editorial
Issue 300.
AND it includes buying items from the Hidden Tower - see Issue 329.
Yes and No.
Some of the secret avatars come from activities that earn NP or items, such as Fishing or
getting high game scores. You cannot earn those avatars on side or guild accounts.
But there is no problem with getting "clickable" secret avatars (those that
are earned by viewing a particular page) or those that come from
having a particular pet or item like a Coconut Jubjub or a Faerie Queen Doll.
Ref and
Another Ref and
Issue 333.
Yes and No.
Battling is fine, either 1-player or 2-player. Again, the acid test - do you earn NPs from it? No, so it's okay.
BUT if getting a challenger would earn you NPs (including winning prizes), you can't do that - so you'll be unable to challenge
the Brain Tree or any challenger past him in Defenders of Neopia!
Ref1
and Ref2
and Ref3
You may use the toolbar from any and all accounts, but you may NOT collect
prizes from Tarla on any side accounts - only on your main account.
See Ed 254.
You don't earn NPs by posting on the message boards or Neomailing, so that's fine from
any account (assuming you meet the age requirements or have parental permission).
Post away onto the general message boards, or the one for your
guild, and neomail your friends.
Do NOT use your alternate accounts to trick or scam anyone, though. For example, if
you were to open a post on the Trading/Auctions board asking how much someone would
pay for an item, then post from another account that the item is very valuable
(more valuable than it really is), that would be purposely misleading and you could
be reported and frozen for scamming.
YES, you can join one guild on each account. You can even be the leader of more than
one guild.
Unless you have a LOT of energy though, and not many commitments outside of Neopets,
you should probably not join too many guilds. It
would be hard to keep up!
Refs: Editorial Issue 243,
Issue 260,
Issue 277,
and
Issue 309.
NO - don't do it!
Account Sharing is when more than one player logs onto an account, whether at
the same time or in turn.
Any kind of account sharing is forbidden. You cannot
log onto other people's accounts. It doesn't matter if they're your mother, father,
sister, brother, best friend, son, daughter, next door neighbor, husband, wife,
dog, or imaginary friend.
You can't have someone play an
avatar or trophy game for you. You cannot do someone else's dailies, collect their
advent prizes, or anything else.
You cannot give an account to anyone else, or receive one - whether free or not.
TNT considers this cheating.
If your friend or relative (or yourself) is going to be away from Neopets
for a while, he can use the NeoLodge to keep his pets from getting
hungry and sad. He will not be able to collect his bank interest, visit dailies,
or gain NP in any way without logging in himself to do it.
Sorry, but that's the rule. If you're going camping or to some other location
without internet access, remember that Neopets is just a game. Your neopets
are not real, and they will not die or suffer
because you're not there to play with them or feed
them. Missing a few days of Neopets is not as important as enjoying time with
your family and friends, or taking care of important real-life business.
If someone asks you to come onto their account or offers to help by coming onto yours, it may
also be part of a scam where they're trying to steal your account. Just don't do it!!
This is mentioned in many editorials - here are a few: Yes, it's fine for you to log into your Neopets account from schools, libraries, work,
or other places. The Neopets Team realizes that our lives take us to different places.
But remember to log out when you're done using a shared computer!
Ref: Editorial 271
Some people post notes on their lookups or shops saying that they share a computer
with other family members, hoping that will influence TNT monitors to ignore any
activity that looks questionable. TNT has stated in the editorial and FAQs that this
does NOT affect their decisions.
See NT Editorial 272 and
NT Editorial 372.
It also doesn't matter how often you log in and out of your accounts, according to
NT Editorial 286.
If you change your email address, that's fine also - just make sure to update it
here. This was mentioned in
NT Editorial 300.
Yes, if you use 2 or more different browsers, you can be logged into multiple
Neopets accounts at the same time. This is not breaking the rules, as long as
you don't use it to cheat in any way, or trick other players.
Ref: Editorial 261
No.
The plots usually give prizes including NPs and items. You should only
participate in plots on your main account. This includes all
special site-wide battles, puzzles, promotions, and games.
See Editorial 277,
Editorial 330,
Ed 347 - Altador Cup
The rare exception is if you were working on a side account and then get a main frozen account restored - see
Editorial 332.
No.
If an uber faerie comes and gives you a random quest, you may complete that.
You never get NP or items from those quests.
The timed quests (Illusen, Jhudora, Taelia the Snow Faerie, Kitchen Quest, Edna,
Brain Tree, and Esophagor) give NP and items as prizes. Don't do them from your
alternate accounts.
Ref: Editorial 268
There are some very helpful petpages with a lot of information about Neopets Quests.
Two of my favorites are:
Marchegai and
_CleopatrasCat_.
Many of the contests give prizes so you should submit your entries only from your main account.
Make sure to follow this for the
Important note - for the Beauty Contest, this WAS true until April 4, 2008.
See editorial about this.
Now we can enter from side accounts but make sure to advertise your entry ONLY from the ONE
account that entered.
Editorial 388 explains why.
It would be best to
submit articles
and questions for the
Neopian Times
from your main account, but I
don't think that's a hard and fast rule.
The
Neoadventure Spotlight
has a prize so, although I haven't found a definitive
reference for this and I don't think you can move your Neoadventure,
I would think it can be entered only from
your main account.
Because these spotlights give trophies but not NP or item prizes, I believe you can enter them
from a side or guild account:
The
Gallery Spotlight,
although it has an NP prize according to its
entry page,
is an exception and you can enter it from side accounts.
This was clearly stated in the
Neopian Times Editorial, issue 237.
NO! One person - one vote.
You may only vote from your main account.
This applies to the Beauty Contest, the Caption Contest, and anywhere else that you
could vote.
See: Editorial 285,
Editorial 344
Yes, TNT has been quite specific about this.
Editorial 282,
Editorial 254,
Editorial 297.
When creating a new account, you must use a unique name. If you've searched the name and it's available but Neopets won't let you create it, it's possible that an account was being created but didn't finish. It's also possible that was an active account that's been frozen. That name will be unavailable until
the account is cleared (probably several years).
Ref:
Editorial 355.
Your account age does determine whether you can do certain things in Neopia.
I have not seen definitive references for these from TNT - they're just observations from players and could change at any
time. TNT did acknowledge that there are account age restrictions in several editorials like
this one,
and
also this one.
In Editorial 389 they explain why they have restrictions.
In addition, there are limits on accounts that are unverified.
See Editorial 366
Can I set up several Neohomes?
If I can have several Galleries, then how about Shops?
How about Games?
Can I do my Dailies or Freebies from each account?
Editorial - Issue 254,
Issue 351,
Issue 386 (NC Mall giveaways with items inside)
What about Neocash and NC Mall purchases and giveaways?
May I have Bank Accounts?
Editorial 313,
Editorial 389
What happens if my Account is suspended or frozen?
How can I give an account to someone else?
What is a Guild account?
Can I share a spare account for a guild?
May I use Shop Wizard and Super Shop Wizard from sides?
How about Restocking?
Issue 221,
Issue 285,
Issue 398 - items should be purchased with your main account
Can I get Secret Avatars for my sides?
Can I battle on my sides? Can I do Defenders of Neopia?
Can I use the Toolbar from a side account?
How about Neomail and Posting on Message Boards?
Can I join different guilds on each account?
What is Account Sharing, and how can I do it?
Ed 232
Ed 287
Ed 394
Can I log in from different computers?
Can I log into different accounts at the same time?
Can I do Plots from more than one account?
Do I have to turn down Quests on my sides?
Can I enter Contests and Spotlights from my Sides?
Customization Spotlight,
Site Spotlight,
Pet Spotlight,
Petpet Spotlight,
Neohome Spotlight,
Pirate Caves Spotlight,
and
User Lookup of the Week.
Here are some references: Editorial 317,
Editorial 332,
Ed 334 - Beauty Contest,
Ed 346 - Customization Spotlight
Can I Vote From Each Account?
Can I take all my pets for free training on their special pet day,
even if they're on my side account?
What are the restrictions for new accounts, and how old must my account be to do different things?
| Age | Neopets Actions Allowed |
| Right Away |
Create a pet (including LE pets if available) Adopt most pets More info Play games Buy from user shops RS: Buy from Neopian Shops, Rarity79 and under |
| 24 hours (full day) | Most Dailies Post replies or new topics on the Neoboards Create a shop Create a guild Edit user lookup, petpage, pet lookup |
| 48 hours (2 full days) |
Visit Coltzan's Shrine Complete the Word Scramble |
| 72 hours (3 full days) | Have your game scores entered into the High Score Tables |
| 4 days | Visit the Advent Calendar to collect your winter gifts |
| 1 week (7 days) | Vote in the Beauty Contest Enter the Faerie Queen's Hidden Tower |
| 10 days | RS: Buy from Neopian Shops, Rarity84 and under |
| 16 days | RS: Buy from Neopian Shops, Rarity89 and under |
| 1 month | Collect Monthly Freebies (2,000 NPs + foods) RS: Buy from Neopian Shops, Rarity94 and under |
| 3 months | RS: Buy from Neopian Shops, Rarity99 and under |
| 4 months |
Purchase from the Faerie Queen's Hidden Tower Adopt any pet, including Limited Edition and Painted pets RS: Buy from Neopian Shops, Rarity100 and under (ie. anything) |
| 49 months | Visit the Elite Boutique in the NC Mall (Look under Specialty). This age is not exact because it's been shown that it doesn't happen exactly at 49 months. For one user I worked with, it was 4 years, 1 month, 2 days, or a total of 1494 days. |
I don't want my child to have his own e-mail. Can I create an account for him under my email?
Yes, if he's under 13.
Parents or siblings of young children who can't play on their own and need assistance ARE allowed to create an account
with the same email address as their main. This account CAN play games and earn NPs,
BUT the parent/sponsor is responsible and can be frozen if there is illegal activity on the
child's account - scamming or whatever.
References:
Editorial 394
Editorial 392
As soon as your child is old enough to play on her own, and you're willing to sign the parental permission form for them to access the message boards and neomail, you should get them their own email address and switch their account to it. Also see the Parental Consent FAQ. Note that it can take a while for the consent form to clear. Ref: Editorial 267
BEWARE - if you have set up an account with the same email address as yours, it is easy for monitors to be confused and think you're cheating - they have no way to see who is sitting at your keyboard. I know of a parent who's had this happen. If you want your young child to be able to play games and earn NPs without that risk, you might consider getting them a free account on one of the many sites that offer them, and supervise their use of it carefully. Neopets doesn't send emails much, and never to kids under 8, so it shouldn't be a high-maintenance account.
If they're young, they will automatically be using Neopets Junior which is a simpler, more pictorial version of the main site. Reference: Editorial 393.
Here's the form for Parent Inquiries - registration information and issues relating to privacy, safety, and COPPA.
What restrictions are there on children's accounts?
Children under 13 cannot play gambling games. Unless they have parental permission, they cannot use the message boards, send neomail, receive neomail (except from TNT), have neofriends,send greetings, or start their own guild. They cannot edit/customize their user lookup, shops, galleries, or petpages with html.
Players under 8 also cannot choose the names or sayings for their shopkeeper/gallery keepers, or enter free-form text in the battledome. They get a menu of choices for those.
They CAN create or adopt pets, play games, have shops and galleries, use Shop Wizard and regular shops, enter battledome battles (1-player AND 2-player), join a guild (but not view or post on the message board or calendar).
If they've given your correct birthday, their account will automatically be updated to the correct age category as they get older. This has been confirmed in the editorial several times.
Oh, No, what can I do if I've made a mistake?
Remain calm. If this was an simple matter of forgetting which account you were logged into and submitting a game score or collecting a freebie from there once, don't worry. It will be clear to anyone from TNT that this isn't a pattern. BUT don't start testing to see how often you can do this - you're bound to go over the limit. Ref: NT Editorial 272 and Editorial 367
If you didn't know the rules and you were doing something wrong out of ignorance, stop now. Apparently you haven't yet come to the attention of TNT's monitors. If some time goes by, and it's clear you're following the rules now, you should probably be okay.
If you collected some NPs or items by mistake on a side account, you could:
- Donate them to the Money Tree and keep a note of what you donated and when
- Discard them, again keeping a record
- Put items into Trading Post with an explaining message and send a report to TNT saying that they were obtained by mistake. Sometimes they will take them, but usually not. (I think they have enough to do, truly.)
If you were really tromping violently out of bounds and want to cover your bases, you can remove the troublesome accounts (see the next section) and create others that are true sides. If you had a big gallery and several cool pets on your side, that may be a lot of work but it could be worth it to avoid having all your accounts frozen.
If you have more than 5 accounts, you should self-freeze some right away. Reference with more detail
Switching Main Accounts
You can change which account you are using by switching all of your NP-earning activities, but don't do that too often. I recommend that you leave at least 2 or 3 months between switches if you're going to do so. Ref: Editorial 270.
If you have an active account, this is a big job. Here's a little checklist. I'll call the two accounts Old Main and New Main.
- Create New Main unless you're using an account you've already got as a side
- If you're going to move pets here, you may want to let it age to 4 months - your choice
- Stop playing games and entering contests and collecting free things on Old Main - I recommend a gap of several days before you start doing these on New Main. Don't worry, there's plenty to do in those few days.
- Stop collecting interest on Old Main. Again, I recommend a gap of several days.
- If you're a Plushie Tycoon player, you may want to time the move for the end of a month so you don't have to abandon a game in progress.
- Sell all of your stock in the Stock Market from Old Main - you can't sell it once this becomes a side account
- Remove all the items from your shop on Old Main - it can't be active on a side account. You might also want to add a note that it's closed.
- Let all auctions on Old Main end. Cancel any Trades.
- Send NPs from Old Main to New Main via Trading Post. You can offer 800,000 (800K) per trade. You'll want these handy where you can buy things and collect interest.
- Send items over from Old Main to New Main - this is really for convenience - you can't sell them from Old Main, so you'll probably want most of them on New Main. You can spread this out and continue sending them even after this is a side account.
- If you have NC Mall items, you will only be able to transfer them if you have NC Gift Boxes. Probably you'll have to leave most of them where they are.
- Take a look at your user lookups and make sure they say what you'd like.
- Transfer pets from Old Main to New Main if desired. This can only be done 1 pet per month if you're going to use the safe Transfer. Remember to save their pet pages and lookups before transferring if you've got them customized.
Notes: You will NOT be able to transfer these things:
- Account specific stuff: Trophies, Games Played, Fishing Skills, Avatars, Themes, Account Age, etc.
- The upgrades you've made to the size of your shop and gallery
- Your Neohome (although you can remove the furniture and send that)
- Paintbrush clothing, unless you've still got a pet of that color & species
How can I get rid of an account?
It's pretty simple. Go to the Self-Freeze link and fill in the information requested (your special word). If you have trouble with that, there's a backup form here which requests the username and email address. Both of these can also be found through the "Contact Us" link at the bottom of every Neopets page.
You can only delete your OWN accounts. Remember that you CANNOT transfer an account to, or accept one from, someone else. Reference: Editorial - Issue 211
References:
I've researched answers from TNT (The Neopets Team) in the areas shown in the right sidebar, and by reading messages around the site. Other than that, I have used common sense and the accumulated wisdom of several folks who help on the Message Boards. Since creating this FAQ, I've found some more petpages which discuss side accounts also.
I am NOT part of The Neopets Team and have never met any of them. Any mistakes here are no one's fault but my own. It is YOUR responsibility to understand the rules and obey them on your own accounts. If my advice helps, I'm glad - that's why I made this page. If my advice is wrong, I'm VERY sorry. But I'm not responsible for your actions or your accounts.
If you have comments or suggestions for this page, great! Please neomail Hobbittsy about it. I don't guarantee that I will agree or make a change, but I welcome your thoughts.
If you want to know more about me, I have a FAQ page.
Messages From Around the Site
These messages, which mention multiple accounts, are found in various places around the site. I collected them for my reference while writing this page, and I put them here as a continuing reference. For more references, see the right-hand bar.
- There are a few Terms and Conditions that you must agree to in order to play the site. If you agree to these then please check the box at the bottom of the form below. Note: You are allowed a maximum of 5 accounts.
- You can play the Tombola once per day. Please do not create multiple accounts in order to play the tombola, we will freeze people we see doing this because its cheating!
- You can try once per day. Please do not create multiple accounts in order to play Grumpy Old King. We will freeze people we see doing this because its cheating!
- You can try once per day. Please do not create multiple accounts in order to play Wise Old King. We will freeze people we see doing this because its cheating!
- IMPORTANT: Please do not create multiple accounts to visit the Fruit Machine as it unbalances the game. You are limited to one account per person to visit here. Using multiple accounts simply to gain Neopoints is not allowed and will result in freezing.
- IMPORTANT: Please do not create multiple accounts to visit the Coltzan's Shrine as it unbalances the game. You are limited to one account per person to visit here. Using multiple accounts simply to gain Neopoints is not allowed and will result in freezing.
- IMPORTANT: Please do not create multiple accounts to visit the Rubbish Dump as it unbalances the game. You are limited to one account per person to visit here. Using multiple accounts simply to gain Neopoints is not allowed and will result in freezing.
- IMPORTANT: Some people have been creating multiple accounts to get more than one item at a time from the Snowager. Please do not do this, it makes the game unfair for others. We will freeze the accounts of people that we find doing it.
- IMPORTANT: Please do not create multiple accounts to visit the Test Your Strength as it unbalances the game. You are limited to one account per person to visit here. Using multiple accounts simply to gain Neopoints is not allowed and will result in freezing.
- IMPORTANT: Please do not create multiple accounts to use the wheel as it unbalances the game. You are limited to one account per person. Using multiple accounts simply to gain neopoints is not allowed and will result in freezing.
- IMPORTANT: Please do not create multiple accounts to visit the Treasure of the Black Pawkeet as it unbalances the game. You are limited to one account per person to visit here. Using multiple accounts simply to gain Neopoints is not allowed and will result in freezing.
- IMPORTANT: Please do not create multiple accounts to visit the Scratchcard Kiosk as it unbalances the game. You are limited to one account per person to visit here. Using multiple accounts simply to gain Neopoints is not allowed and will result in freezing.
- IMPORTANT: Please do not create multiple accounts to visit the Deserted Fairground Scratchcards as it unbalances the game. You are limited to one account per person to visit here. Using multiple accounts simply to gain Neopoints is not allowed and will result in freezing.
- Your ''need-to-knows'' regarding the Advent Calendar! .... IMPORTANT - Do not use more than one account per person to claim the prizes. This is against the rules, and people who cheat will have their accounts frozen.
How Can I link to this Great Petpage?
Wow, thanks! I'm glad you asked, and very glad you found it useful. You're welcome to link to it from your page. Here are some buttons and banners you can use:



Yes, I know that these pictures are NOT what Akaunts looks like now.They're from his younger days and, like many of us, he preferred how he looked then. Sigh.
Link-backs
These pages have listed mine, and you may find them useful ...










