Frequently Asked Questions (FAQ)

Main

Parental Consent

Why do I need it?


»My child still does not have consent even though we submitted a form.
»What are the advantages of having parental consent? How is it different from having an account aged under 13 without parental consent?
»What is Neopets doing to protect my child? What information are you collecting?
»When a user under 13 creates an account, does Neopets store the user's e-mail address?
»Where can I get the consent form? How do I send it in?
»Why do I need to fill out the consent form in order to do certain things on Neopets? What is COPPA?