Hi! Is Fyora ever going to return to the Hidden Tower, or is that Baelia's permanent job now?~~fiery_sword
Oh no, Fyora is definitely coming back.

O Queens of the Editorial, TNT staff members, assistants, interns and all those work behind the scenes *checks behind the veil between our devices and the website, aha! There you are!* I was wondering if it was possible that on the Premium bar, the Change your Neopet Species button's circle will light up when 365 days has passed, please? I'm pretty sure my 365th day was July 2nd but it is now July 8th and the only thing lit up is the Premium Scratchcards button (it always lights up every Friday) and Premium Collectible Cards lit up on July 1st (like it does every 1st of the month for as long as my Premium gets paid). Thank you. *bows out*~~perduco
This is a great idea, and we’re putting in a request with the dev team to get it done.

I know you guys get ton's of questions so I will keep it short and sweet... The Grave Danger Prize Pool has not been updated since 2014! Can we get a updated prize pool pretty, pretty, preeeeeety please?~~twilight_princess23
Sounds perfect for the month of Collecting!

I recently sent an email to recover my old account. The problem is that I might have sent in too little information about my old account. I know that sending in another email is considered spam and that I can't file a ticket. What am I supposed to do?
If you got a reply from the team with your ticket number, you can just reply to that and it will add to your ticket. If you did not get a reply, then you might want to send in a new ticket. If that still doesn’t work, try sending it from a different E-mail.

Hi TNT! Recently there's been some trouble on the Pound Chat with someone advertising a UFA pet but refusing to state the name. This means there's no way to actually know if the pet is real and applicants are supposed to blindly assume it's a legitimate pet. Is this allowed?~~pokemon_master_a74
If a user refuses to state the name of the pet, then that would raise our eyebrows too. The best option in these circumstances is to ignore the user and move on. Why invest the time in something potentially shady like that? We absolutely frown upon three-way pet trades. If anything goes wrong with these, we will not step in. They are done strictly at the users own risk.

I don't usually write into the editorial, but I can't take it anymore! Most players agree CAPTCHAS are ANNOYING and make this site less enjoyable!!! In fact, many users have stated that they spend LESS TIME ON NEOPETS NOW BECAUSE THE CAPTCHAS ARE SO INTRUSIVE, RELENTLESS, AND DISTRACTING. SO PLEASE TELL US NOW, TNT: When are you going to get rid of them??!! Honestly SO MUCH of this game revolves around viewing user lookups and pet lookups, it ought to be a priority to remove CAPTCHAS now!~~zysen
We’re trying to redesign the whole user experience for when Neopets goes mobile, and CAPTCHAS, while useful in keeping the site secure, certainly loses points for messing with the user experience. If we can find a good alternative, we’ll be sure to go for it.

So last time the new toy flotsam's backfin was missing, this time I'd like to know if the eyes of the new Maractite Ixi are supposed to be like this? Maractite pets all have the same kind of eyes so is the Maractite Ixi with fuscia eyes the first of his kind? Id like to know if this was an "artistic" descision or a little mistake again. I hope it gets fixed in the near future as I like the original Maractite pets :D~~9nathali9
No just an upload error. To upload paintbrushes every single part of the pet must be uploaded individually including each and every emotion with different mouths and eyes. It can get quite tedious actually I've done it myself. But this has been corrected!

Hi there! Can we expect a Premium Sale this year? :)~~jett_antonio
Yesiree! The Premium Sale is coming! We are working on possibly implementing some news things so the sale is still in the works. But we will keep you updated when further details arise!

Hi Jayde! Hugs! I have a question. Since Neopets is also using Twitter and Instagram and we can post there and follow you there (which I do and am happy about it), is it allowed or not to tell friends in a neomail here (not on the boards) that we use also Instagram and where to find us there? Would like to know for once and all before I get another official warning for that.. Thank you for clarification! Hugs!~~marithdragon
Hi there, this is a good question. Sadly no, we do not allow users to exchange offsite information. We allow users to mention Neopets on Facebook, but not to give their personal information out. This is because we are still an all-ages site and do have many underage users. This is something we have always taken very seriously. So if we find offsite information being given or asked for, we will warn or silence when needed. So if you would like to mention Neopets on Twitter or Instagram here on Neopets.com, that’s totally fine! We just ask that you not give out your contact information there.

Hi, TNT! I know Christmas is a ways off, but could we get a Christmas Miamouse? Miamouses, or is it Miamice, are THE most adorable petpets IMHO. Thank you so much for considering the request!~~blueberry_sweetheart
Got it.

Hello Neopets Team! I noticed you've been given quite a few ideas/requests for new Petpet colors, and I thought I'd add my own to the ever-growing list! May I direct your attention to the lovely Psimouse? Cute fella, a tri-eyed psychic mouse, sporting a little umbrella. This underloved lovely hasn't had a new color since 2007! I think this guy should have a chance with a new color, don't you think? Perhaps Faerie, or Royal? Or even Halloween, with it being native to the Haunted Woods? Regardless, I do hope you all consider this wonderful cutie, and that you all have a lovely day!~~tahaleya
Done.

hi y'all! (: i was looking at my sweet little lutra petpet, and i noticed that they only have 3 colors to pick from! are there any plans to make more colors for this adorable petpet?~~ ninjarayne
There weren’t, but since you asked, we just made some. :)