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The Disappearing FFQ


by kewtiepiexx

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Co-written by spikey_noodle

Well, what an issue this was. I shall start at the very beginning and hope that someone makes sense of my ramblings!

I had a very long-standing FFQ over three years old at least that I had never used, always was waiting for the 'right' colour, which I found but wasn't quite ready to paint my pet. I had always had a beautiful Plushie Kacheek in mind as I adore pink *pokes lookup*. I ramble on. I could never find the perfect colour, I had the Buzz Avatar which I used my first ever FFQ for. *grins* This is without taking into consideration that I sometimes zap my pet for stats too. *Mumbles* maybe don't choose a pet that you want to paint as a battledome pet next time!

Imagine my surprise when during the course of all this I spotted a board on Charter for a Plushie Kacheek up for adoption, not even for trade but adoption, it was my dream come true. A lovely Neo charter member then gave me the plushie Kacheek I had always longed for, such gorgeous pets. She had made a board asking who wants Cuuf (pronounced Cute-th by the way as she is really kewt!) I applied and to my delight was chosen! Did I mention that she's gorgeous?

Bear with me and I will get to my story...

Rather soon after that the Faerie Quest event came to an end and without using any cookies whatsoever, on the last day I got yet another FFQ! The item was really cheap only about 4 and a half K, I was thrilled to bits. I knew of course that I couldn't hand the item in as I would lose the first ffq so it waited a little while and I visited the RAINBOW POOL take note of what I said, you did read it correctly, yes the Rainbow Pool located in Neopia Central to paint my pet...

Can you imagine my shock and horror when I got the message that it does not seem I have any magical brushes to paint my pets?! Dismayed just isn't the word.

So off I go to submit a ticket. What ensued was just sheer silliness on my part *insert sad face* :( I explained in detail that I can't even hand in the current item and thought my FFQ had just vanished because I was visiting the wrong area. Luckily for me the dear Fountain Faerie knew I already had handed an item in from my previous FFQ and she didn't accept the new item.

I told the lovely staff member my ever so unhappy story, included screenshots of my ffq and he directed me helpfully, even pasting a link to The Rainbow Fountain

and yes my really cheap FFQ was there waiting for me! I then closed that ticket and thought the matter dealt with.

But oh no, now comes the most silly of all! At this stage I had already been without the fantastic SSW for days due to my own stupidity. I still didn't want or need any colours so I just decided to do someone else a favour and paint their pet. I contacted a good real life friend who also plays Neo and asked if he wanted his brand new Draik painted which involved yet more waiting as we had to wait a few days because his pet wasn't old enough to transfer, but neither of us minded too much as the ffq would be getting used and would be a great way to give his pet a worthy colour. After long discussions about what he should go for , choosing something expensive and so on, he eventually settled on Stealthy which is indeed rather stunning. We did the transfers on the day we could and off I go to paint his pet, yes correct, you guessed it, I went to the Rainbow Pool again! Oh dear, shock horror dismay all over again, every single doubt ran through my mind: 'TNT is playing tricks on me' 'Why are they punishing me and making my FFQ disappear?' 'Why don't they understand what this is doing to me, I'm a premium member, I pay and I can't use my FFQ'! 'That staff member is talking rubbish'. Trust me, I said all that and a lot more.

Mumbling ever so slightly under my breath, off I march once again to 'Contact us' and submit yet another ticket linking to the first one, which I had submitted screenshots with and once again the same awesome staff member answers me ... 'I think you are just going to the wrong place' and again gave me the link. I was all ready to type out a snotty response to him before checking where I am being directed to but luckily I didn't and to my shock, horror and dismay... my FFQ miraculously appeared before my eyes. It had never vanished at all, not once, not twice, not ever! I was mortified, I had wasted a staff members time, I had wasted my own time and my friends time by hanging on to his pet till my debacle got sorted out and nearly gone mad in the process! I did of course apologise profusely to the very patient Rico S on TNT staff who was very patient and calm during all of this.

So yes, fellow Neopians, sometimes it really is a case of not assuming you know stuff because you have been here hundreds of years and just reading what is spelled out to you. Don't make the same mistake I did and take things for granted.

I left out all the parts in this story as to how many days it actually was before this got solved, not because of anyone else but my own silliness, but we are talking in the region of a couple of weeks. *Snort*

By the way, I still haven't painted a pet, I am waiting to see if anymore gorgeous Kacheek colours are released *hint hint pastel with lots of pink/purple*? :D

TNT and especially Rico S staff member, I hope this story brings you a bit of light reading as well as a few smiles to your faces and hey just maybe it will get me into the elusive Neopian Times *sly wink*

 
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