header

The Editorial:

The Editorial section has changed. To make its more useful to everybody we have decided to take the most frequently asked questions we recieve each week here so you can get a thorough answer straight away from one of the creators of NeoPets. Here are the most frequently asked questions NeoPets support recieved this week:

1 - Why are Pet Pets so expensive?
Pet Pets are very rare special gifts. They are something you should treasure and look after so they are very expensive. Lots more Pet Pets are being added including cool new Robo-pet pets

2 - Is Chia bingo ever going to be fixed?
Chia Bingo works for 99% of our players. People with Web TV or older browser versions may have a few difficulties at the moment. It is going to be rewritten in the near future but we want to complete the Battledome first.

3 - Where do we get the Muntando Fruit?
You may be lucky enough to win a Muntando Fruit from Dice-a-roo or one of our other games but to get a fruit normally you need to combine two items in the Island Cooking Pot.

4 - Why did you change the Quests?
To make the Battledome and Training school fairer we had to change the way the Quests worked. Now you have to be fortunate enough to meet an Uber Faerie before you can get a quest. We will make the quests more exciting and change the Earth Faerie's prize in the future.

5 - Why didn't I get my gold card for visiting MyPoints??
When you upgrade your card you upgrade one level. Everyone starts off with the basic card and to get a gold card you need to upgrade 5 times.
  • Basic - 1% discount
  • Standard - 2% discount
  • Super - 3% discount
  • Bronze - 4% discount
  • Silver - 5% discount
  • Gold - 7% discount
  • Platinum - 10% discount
  • Diamond - 15% discount
  • Stellar - 20% discount
  • Universal - 25% discount

    6 - How do we (can we) block users from sending us neomail?
    To block someone from sending you Neomail ever again simply go to NeoMail. Once in your Inbox you will see a new feature at the top that says "click here to block someone". Clicking on that text will take you to a new page where you simply type in the username of the person whom you wish to block.

    7 - Can you add background codes to the HTML tutorial?
    Background codes are in the tutorial already. To find out how to change the color of your background click here. To add an image as your background click here.