1 - Where can you use your discount card? The discount cards give you money off in all of the main Neopian stores (that is the ones we own). You don't have to do anything once you have your card, the discount is automatically taken off whenever you buy anything. For more information on discount cards go here 2 - When can our pets meet and get married? Your pets will be able to bond in some way, either by becoming best buddies, blood brothers or create a special group of friends like a pack or a gang that you have to be invited into. This is one of the things we want to get done as soon as we have finished the battledome. 3 - If I am under 13 do I have to fill in the consent form before I can sign up? No, you can create an account, have a pet and do everything on the site except chat or Neomail. To be able to use NeoMail or visit the messageboards you need to get a parent of guardian to fill out and return the NeoPets Consent Form. 4 - How can we upgrade our discount cards? For more information on upgrading your discount cards you need to check the Discount Card page. There will be several things you can do to upgrade ranging from visiting our sponsors, playing a game, treating your pet well and being a regular player. We will be updating the sponsors and activities regularly so that everyone has a fair chance to upgrade their card. 5 - Why can't I use my discount card in ALL the shops? Not all the Shops in Neopia are owned by us. We do not set the prices or make any rules regarding what items people sell and how much they charge. We don't want to force Neopian shop owners to give discounts. If they want to give discounted prices then it is up to them to price their items accordingly.

6 - How do we (can we) block users from sending us neomail? To block someone from sending you Neomail ever again simply go to NeoMail. Once in your Inbox you will see a new feature at the top that says "click here to block someone". Clicking on that text will take you to a new page where you simply type in the username of the person whom you wish to block. 7 - How often does the stock market change? The Stock Market changes depending on what shares were traded (e.g bought and sold). Stock prices are updated every 15 minutes to reflect this change. 8 - Where can you use abilities? The majority of abilities and magical items will be used in the Battledome but there will be a few that you can cast or activate anywhere. The magical items and abilities will be improved shortly and more information about activating them will be announced when the Battledome is ready for launch. 9 - Can you make it easier to get Totems? Yes we are working on new ways for you to get totems and we will announce any new developments on the New Features page.