All of our games have their own help pages, and it is worth going back to that game and having a look if you have a question about one game in particular. Here are some general game related comments that we frequently get asked:

I can't find any games!
To go to the Games Cupboard, click on the word Games in the yellow side bar on the left.

When I try to play flash games or animations I only see a blank screen. What is wrong?
You need the Flash Player to play any flash games or animations. You can download it for free here.

I am not getting Neopoints when I win a game!
Are you sure your are refreshing the page after it says you have won? Once you refresh, the number of NPs you are carrying (shown at the bottom of the yellow side bar) will increase by the amount you have won. Also remember that some evil things can steal Neopoints from you and this will be subtracted from the number of points you are carrying.

What's happening with the Battledome?
The Battledome is now open and ready for business. You can currently have fights with other player's Neopets and you will soon be able to have one player challenges with characters such as Chiazilla, the Brain Tree and the Powerpuff Girls. For more information and help about the Neopets Battledome, go to the Battledome Page. This can be found at the bottom of the Games Room.

What are Treasure Map pieces for?
If you collect all nine Treasure Map pieces and go to the Treasure Hunt page, you will win a wide range of prizes, including rare items and Trading Cards. You can find the map pieces in any of the shops or in the auctions.