Contact Us
This page should help make sure that your e-mail gets through to the correct people. If you are having any problems with the site, please check out our detailed Help Page first.
Neocash/NC Mall Questions
Abuse Questions
- Reporting: Click here to report abuse you find on the site
- Account Access: Click here if you lost your account due to a fake login page or other type of scam and you need help getting it back
Support Questions
(If you don't see a topic that fits your question, click on "Support-Other" for more options.)
- Activation Code Questions: Click here if you are having problems activating your account
- Passwords: Click here to find out how to change passwords, for lost password retrieval, and problems logging in
- Removing your account: Click here to find out how to delete your Neopets account or unsubscribe from mailings
- Battledome: Click here for questions about the Battledome and PetPet Battledome
- Feeding Pets: Click here for how to get food and feed your pets
- Shops: Click here for information about shops
- Auctions: Click here for information about auctions
- Trading Post: Click here for information about the trading post
- Guilds: Click here for information about guilds
- Games: Click here for questions about games
- Neohomes/Neogardens: Click here for questions about Neohomes or Neogardens
- Support-Other: Click here for other support topics
Other
- Frozen: Click here if your account has been frozen by no fault of your own
- Rare Item Codes: Click here for questions about Rare Item Codes
- Bug Reports: Click here to report bugs you find on the site
- Ideas/Comments: Click here to submit ideas or comments
- Consent: Click here for information about how to get parental consent
- Parents: Click here to inquire about your child's registration information (NOT account status)
- Support Graphics: Click here for questions about using Neopets' text, images, artwork, stories, or other copyrightable elements and trademarks, service marks and trade names
Business Related
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