Contact Form: Remove Account

To remove your account, please go to: http://www.neopets.com/remacct.phtml. This will close your account and you will not receive any further e-mails from us regarding this account. Be sure you are logged in to the account you wish to remove when you visit this link. If this account was created in error or unknowingly and you are unable to remove it yourself, please fill out the form below to e-mail us. Your e-mail will be directed to a customer support representative. Thanks very much for playing on Neopets; we'll miss you!

If you want to keep your account, but not receive any Neopets e-mails, you can set your e-mail preferences at the My Prefs section of the site located at http://www.neopets.com/userinfo.phtml.

Fill out this form if you want your account removed but are unable to do so:
Your username:
(must be EXACT)

E-mail address:

Make sure the address you enter is correct so that you receive our reply. Please note that the e-mail service provider mail.com (including its various addresses) are not accepting incoming e-mail from any Neopets.com addresses. If you enter one of these e-mail addresses, we are unable to respond to you. We suggest that you use a different e-mail provider to contact us so that you will receive our response.